Subject: New Reply Received - Shukran
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 04:04:38 +0000 (UTC)

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">The order was not rejected. But the payment declined from bank.please check the attached screenshot. The order number for which shukran points were deducted does not exist. </div>
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<div>On 6 Mar 2023 2:58 am, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Asma ,</div>
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<div dir="ltr">Thank you for reaching out to <span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline !important;float:none">Centrepoint </span> .</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">As per the system, your order 9417668292 was placed sucessfully and there is no order rejected,if you received a message please share the order number so we can assist you further  </div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div dir="ltr">Thank You,</div>
<span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb( 255 , 255 , 255 );float:none;display:inline !important" dir="ltr">Centrepoint </span>Support Team</div></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5795027:1125156</span>

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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013822878'>Screenshot_20230306_080318_Chrome.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013822879'>Screenshot_20230306_080226_Chrome.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5795027