Subject: Ticket Assigned - Conversation with It's Me MSA
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 18:17:23 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with It's Me MSA It's Me MSA                    Hi           09:42 PM, 04th Mar                   Mohammed                   Good evening, Dear customer, Thank you for contacting Max. I'm Tawfik. How may I help you?           09:46 PM, 04th Mar                     It's Me MSA                             09:46 PM, 04th Mar                     It's Me MSA                    This buy 2 and get 1           09:46 PM, 04th Mar                     It's Me MSA                    But i tried to add cart 3 of it it's showing 3 KD           09:47 PM, 04th Mar                     It's Me MSA                             09:48 PM, 04th Mar                     It's Me MSA                             09:48 PM, 04th Mar                   Mohammed                   Please allow me a moment to check this for you.           09:56 PM, 04th Mar                     It's Me MSA       
              Ok           09:56 PM, 04th Mar                     It's Me MSA                    Everytime your offers are like this           09:57 PM, 04th Mar                     It's Me MSA                    Only show fake offers           09:57 PM, 04th Mar                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:58 PM, 04th Mar                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:58 PM, 04th Mar                     It's Me MSA                    Ok           09:58 PM, 04th Mar                   Mohammed                   Please be assured as we have now escalated this issue to our technical team to check on this and fix it ASAP           09:58 PM, 04th Mar                     It's Me MSA                    I need to order this           09:58 PM, 04th Mar                     It's Me MSA                    What can I do now           09:58 PM, 04th
  Mar                   Mohammed                   We will check with our team and get back to you via your email address soon enough           10:02 PM, 04th Mar                   Mohammed                   Please share with us your email address           10:02 PM, 04th Mar                   Mohammed                   Do you have any other inquiries that we can help with?           10:03 PM, 04th Mar                     It's Me MSA                    [email-masked]           10:05 PM, 04th Mar                   Mohammed                   Thank you for sharing the email           10:06 PM, 04th Mar                   Mohammed                   We will get back to you as soon as possible           10:06 PM, 04th Mar                     It's Me MSA                    Send my complaint no           10:06 PM, 04th Mar                   Mohammed                   We will escalate the issue after closing the chat and will provide you the details later           10:09 PM, 04th M
 ar                   Mohammed                   Do you have any other inquiries that we can help with?           10:10 PM, 04th Mar                     It's Me MSA                    I need complaint number. It's not first time           10:10 PM, 04th Mar                   Mohammed                   We are truly sorry to inform you that there is no any complaint yet, as the complaint will be raised only after closing the chat.           10:16 PM, 04th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           10:17 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5790671