Subject: Ticket Assigned - Conversation with Awais
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 18:11:25 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Awais Awais                    Hi           09:42 PM, 03rd Mar                     Awais                    My order was supposed to come yesterday but I haven't received so far           09:43 PM, 03rd Mar                   Mohammed                   Good evening, Awais, Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           09:53 PM, 03rd Mar                   Mohammed                   Could you please confirm if this is your correct mobile number +971557996122?           09:54 PM, 03rd Mar                     Awais                    Yes           09:54 PM, 03rd Mar                     Awais                    Yes the order is confirmed  9416937813.           09:56 PM, 03rd Mar                     Awais                    The above is my order           09:56 PM, 03rd Mar                   Mohammed                   Thank you 
 for sharing the order details. Please allow me a moment to check this for you.           09:59 PM, 03rd Mar                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           10:00 PM, 03rd Mar                   Mohammed                   Could you please confirm if this is your correct mobile number +971557996122?           10:00 PM, 03rd Mar                     Awais                    Yes this is my correct number           10:00 PM, 03rd Mar                     Awais                    I am texting with you from same number           10:00 PM, 03rd Mar                   Mohammed                   Thank you for your confirmation           10:05 PM, 03rd Mar                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:05 PM, 03rd Mar                     Awais                    I have ordered the things for someone birthda
 y knowing the items will be delivered.           10:07 PM, 03rd Mar                     Awais                    Anyways , please expedite           10:07 PM, 03rd Mar                   Mohammed                   We will do our best to deliver your order soon enough           10:10 PM, 03rd Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           10:11 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5785402