Subject: Ticket Assigned - Conversation with Smita
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 17:53:33 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Smita Smita                    Hi           09:36 PM, 02nd Mar                     Smita                    I ordered 3 days back but still not delivered           09:38 PM, 02nd Mar                     Smita                    The bus message comes that it has left for delivery today, it does not come..when I track it, it is written           09:39 PM, 02nd Mar                     Smita                             09:39 PM, 02nd Mar                     Smita                    I was at home whole day no delivery came then why is it that customer is not responding           09:40 PM, 02nd Mar                   Mohammed                   Good evening Smita, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:42 PM, 02nd Mar                   Mohammed                   Could you please share your exact order number so that I ca
 n assist you further?           09:42 PM, 02nd Mar                     Smita                    9416741460           09:44 PM, 02nd Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:46 PM, 02nd Mar                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:47 PM, 02nd Mar                   Mohammed                   Could you please confirm if this is your correct mobile number +971567945881?           09:47 PM, 02nd Mar                     Smita                    Yes           09:47 PM, 02nd Mar                   Mohammed                   Thank you for your confirmation           09:48 PM, 02nd Mar                   Mohammed                   Please share with us your full address           09:49 PM, 02nd Mar                     Smita                    Zinnia cluster Villa 59 Damac hills 2           09:49 PM,
  02nd Mar                   Mohammed                   Thank you for sharing the details           09:50 PM, 02nd Mar                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to update the same with the courier partner and deliver your order ASAP           09:51 PM, 02nd Mar                     Smita                    Ok thnk u           09:52 PM, 02nd Mar                   Mohammed                   Do you have any other inquiries that we can help with?           09:52 PM, 02nd Mar                     Smita                    No thnk u..           09:52 PM, 02nd Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:53 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5780714