Subject: Ticket Assigned - Conversation with Mohd Imran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 17:56:35 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohd Imran Mohd Imran                    Hi Mohammed           09:21 PM, 01st Mar                   Mohammed                   Good evening Dear customer,Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:30 PM, 01st Mar                     Mohd Imran                    Hi  Today was supposed to be my delivery but unfortunately it’s too late. Please arrange it for tomorrow between 10-06pm           09:32 PM, 01st Mar                   Mohammed                   Could you please share your order number so that I can assist you further?           09:34 PM, 01st Mar                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           09:37 PM, 01st Mar                     Mohd Imran                    9416842904           09:38 PM, 01st Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:42 PM, 01st Mar                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:42 PM, 01st Mar                   Mohammed                   Could you please confirm if this is your correct mobile number +971543133568?           09:42 PM, 01st Mar                     Mohd Imran                    Yes           09:43 PM, 01st Mar                   Mohammed                   Thank you for your confirmation           09:47 PM, 01st Mar                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:47 PM, 01st Mar                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:47 PM, 01st Mar                     Mohd Imran                    Please deliver tomorrow before 6pm           09:47 PM, 01st Mar                   Mohammed                   We will do our best to sort this out soon enough           09:48 PM, 01st Mar                     Mohd Imran                    Because this is my office address and I have to leave at 6pm           09:48 PM, 01st Mar                   Mohammed                   Sure, we will update the same with our team           09:50 PM, 01st Mar                     Mohd Imran                    Thank you           09:51 PM, 01st Mar                   Mohammed                   Do you have any other inquiries that we can help with?           09:52 PM, 01st Mar                     Mohd Imran                    Thanks for your help           09:52 PM, 01st Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:56 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5775264