Subject: New Reply Received - Return Requested
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 16:35:10 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Return Requested  Ticket comment <div dir="auto">Please tell me how many days I have to wait for this product return?  This cannot be good customer service.  We customers do not expect such service from a reputable brand for max fashion.  My product has not been received even after seven days of the first return request.  This is my second return request. My problem is product size change, if you can't provide service even after  then you can tell that it is not included in your service.  There is no point in harassing us unnecessarily.</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Feb 2023, 2:38 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mehrab ,<br><br>
</div>
<div dir="ltr"><div style="box-sizing:border-box;word-break:break-word"><div dir="ltr">Thank you for reaching out to us .<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We sincerely apologize for the delay in the collection of your return request,  a new return request at this time to avoid further delays,  please note the courier partner may take up to 2 -5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: 97261848. If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
<div><br style="box-sizing:border-box"></div>
<div>Do not hesitate to contact us if you have any other inquiries.</div>
<div dir="ltr"><br></div>
</div></div></div>
</div>
<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div></div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044013208794'>Screenshot_2023-02-27-20-21-42-161_com.google.android.gm.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5729191