Subject: Ticket Assigned - Conversation with Hira.A
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 21:32:05 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hira.A Hira.A                    Horrible delivery service           01:20 AM, 27th Feb                   Mohammed                   Hi Hira, My name is Tawfik.Thank you for contacting us. I will be happy to help you!           01:20 AM, 27th Feb                     Hira.A                    The delivery servixe is horrible           01:22 AM, 27th Feb                   Mohammed                   We apologize for the inconvenience caused.   As per the courier their is an issue with this address  +971501616908 Arjan area Al sayyah residence block F 6th floor 603 [email-masked] United Arab Emirates (AE) AE-DU Arabian Ranches Dubai   .    Please provide us with your contact number and your full address in order to be updated (mobile number - house number - street name - neighborhood - city)           01:22 AM, 27th Feb                   Mohammed         
           Hi, I'm not getting a response from you. Are we still connected?           01:27 AM, 27th Feb                     Hira.A                    050 1616908 Arjan area Al sayyah residence block F  6th floor 603 Near miracle garden Beside Grandiose supermarket           01:27 AM, 27th Feb                     Hira.A                    I have recieved parcels on this address earlier also           01:27 AM, 27th Feb                   Mohammed                   Thank you for sharing the address,we will escalate your issue to the delivery team to expedit the delivery process asap           01:28 AM, 27th Feb                   Mohammed                   Do you have any another inquiry can i help you with ?           01:28 AM, 27th Feb                     Hira.A                    Kindly make sure that the day they say they will deliver. That they should           01:29 AM, 27th Feb                     Hira.A                    They did this with me last time also 3-4 consecutive days
  they said package will come           01:29 AM, 27th Feb                     Hira.A                    And then the next day quietly they put the package at the door. How did they figure out the adress then           01:29 AM, 27th Feb                   Mohammed                   We apologize for the inconvenience caused. we will do the needful asap           01:30 AM, 27th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:31 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5759776