Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 20:17:56 +0000 (UTC)

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<span id="ms-outlook-ios-cursor"></span>You bring for me a wrong items.. i want to return it </div>
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Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 25, 2023 10:20:13 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Returns
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5747631</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Laila,<br>
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Thank you for reaching out us.<br>
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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br>
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We would also request you to provide us some snapshots of the wrong item you received.<br>
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We look forward to hearing from you.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team.</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013079817'>Image.jpeg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013079818'>Image.jpeg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013079819'>Image.jpeg</a><br />4. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013079820'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747631