Subject: New Reply Received - Amount deducted from sukran pal -9415103603
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 06:38:57 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Amount deducted from sukran pal -9415103603  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Still my amt has not been credited to my account.kindly check.</div>
<div dir="auto"><br></div>
<div dir="auto">Here attaching uthe screen shot for ur refrence</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Feb, 2023, 4:20 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5724305</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Bismita,<br><br>Thank you for shopping with us.<br><br>Please note that after checking the account linked with the following email <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">ID:[email-masked]</a>, We could not detect any order 9415103603placed for the amount: 80AED from my balance, OR  Hence if the amount 2 aed has been deducted, we request you to raise an objection to your bank, and they will check &amp; assist you about the refund.if you paid by another email id please share it so we can check again.<br><br>Feel free to reach out to us if you need any further assistance.</div>
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<br>Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012523153'>Screenshot_2023-02-20-10-37-01-09_8dfceb2f28069ae2467dec3e70f72249.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5724305