Subject: Note Added - [#5714044] Conversation with Hasenaat Omer
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 00:26:52 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714044    Subject:  Conversation with Hasenaat Omer   Requester: omer    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Team,</div>
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<div dir="ltr">Greetings From FarEye!</div>
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<div dir="ltr">As per your request we have checked and found that the shared shipment is already Delivered to the customer and the status is already published, below we are sharing the request and response body. </div>
<div dir="ltr">Please check and do let us know is any assistance is required from our end or else allow us to proceed with ticket closure.</div>
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<div dir="ltr"><strong>Request Body:-</strong></div>
<div dir="ltr">{<br>  "customer_shipment_id": "941461397810880001",<br>  "customer_shipment_status": "<span style="background-color: rgb(250, 197, 28)">Delivered</span>",<br>  "customer_shipment_sub_status": "<span style="background-color: rgb(250, 197, 28)">Deliveredtocustomer</span>",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2023-02-17 22:20:40",<br>  "entry_type": "Hybris",<br>  "order_id": "9414613978",<br>  "chargeable_weight": "2.883",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_UAE",<br>  "ship_node": "1088000",<br>  "tracking_id": "FC021423001507",<br>  "reference_number": "FC021423001507"<br>}</div>
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<div dir="ltr"><strong>Response Body:-</strong></div>
<div dir="ltr">{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b303120207236e26306ba7b2e"}}<br>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal and visit <a href="https://support.getfareye.com/helpdesk/tickets/362906" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/362906</a></span>
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<tr><td style="font-size: 20px; font-family: arial; font-weight: bold; color: rgb(1, 42, 54)">Karan Kaushal</td></tr>
<tr><td style="font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px">Technical Engineer</td></tr>
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<td style="color: rgb(132, 157, 160)">India (IST)</td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Sun, 19 Feb at  5:34 AM
                            <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">​Hi  Team,</div>
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<div dir="ltr">Order id : 9414613978</div>
<div dir="ltr">Tracking id : FC021423001507</div>
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<div dir="ltr">Please update the status to delivered.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team</div>
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