Subject: Ticket Assigned - my credit
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 22:19:12 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  my credit Yoosuf                    hi           02:09 AM, 18th Feb                     Yoosuf                    my last Transaction order was canceled because of tabby Error           02:09 AM, 18th Feb                     Yoosuf                    Shukran wallet i had 161 aed still not refunded to my account           02:10 AM, 18th Feb                     Yoosuf                             02:10 AM, 18th Feb                   Mohammed                   Good evening, Yoosuf,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           02:10 AM, 18th Feb                     Yoosuf                             02:11 AM, 18th Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:11 AM, 18th Feb                     Yoosuf                             02:12 AM, 18th Feb                     Yoosuf                    still my wallet Showing 0 zero           02:12 AM, 18th Feb                   Mohammed                   We apologize for the inconvenience caused. We will escalate your issue to the technical team to fix it asap and will update you soon via email id  [email-masked]           02:13 AM, 18th Feb                   Mohammed                   Do you have any another inquiry can i help you with ?           02:15 AM, 18th Feb                     Yoosuf                    its long time           02:15 AM, 18th Feb                     Yoosuf                    two time i spoke customer there nothing update           02:16 AM, 18th Feb                   Mohammed                   Within 2-3 days it will be resolved           02:16 AM, 18th Feb                     Yoosuf                    here mentioned return but wallets is empty           02:17 AM, 18th Feb                     Yoosuf                    let see           02:17 AM, 18th Feb                   Mohammed                   we will do the needful asap           02:18 AM, 18th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:18 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5725024