Subject: New Reply Received - Re: Your refund is on its way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 04:38:54 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Ok, thank you. </div>
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<div dir="ltr" class="gmail_attr">في الخميس، ١٦ فبراير ٢٠٢٣, ١٢:٥٤ ص Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<div dir="ltr">Hi Eissa,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We are sorry that you were not contacted by the delivery partner, we take these scenarios very seriously as we do not wish you to have such an experience with us.<br>Please know that currently the items on order  9414332381 are on their way back to the warehouse and as we are unable to route them back to you, we would request you to please place a new order with us while I escalate the issue to the relevant team about the delivery failure.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Babyshop </span>Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714322