Subject: Ticket Assigned - Conversation with DJM
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 17:43:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with DJM DJM                    Hey           09:20 PM, 15th Feb                     DJM                    I have returned           09:20 PM, 15th Feb                     DJM                    Items           09:20 PM, 15th Feb                     DJM                    No one come take           09:20 PM, 15th Feb                     DJM                             09:21 PM, 15th Feb                   Mohammed                   Good evening Dalal, Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           09:27 PM, 15th Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:27 PM, 15th Feb                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:28 PM, 15th Feb        
            Mohammed                   Could you please confirm if this is your correct mobile number +96599107299?           09:28 PM, 15th Feb                     DJM                    Yes           09:28 PM, 15th Feb                   Mohammed                   Thank you for your confirmation           09:30 PM, 15th Feb                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           09:30 PM, 15th Feb                     DJM                    Ok           09:31 PM, 15th Feb                     DJM                    Can you return the money now to the wallet?           09:31 PM, 15th Feb                     DJM                    So that i can order           09:32 PM, 15th Feb                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:33 PM, 15th Feb                   Mohammed                   We will do our best to collect the items
  and process the refund soon enough           09:34 PM, 15th Feb                   Mohammed                   We appreciate your patience.           09:34 PM, 15th Feb                     DJM                    Ok           09:35 PM, 15th Feb                   Mohammed                   Do you have any other inquiries that we can help with?           09:37 PM, 15th Feb                     DJM                    No thanks           09:38 PM, 15th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           09:42 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716895