Subject: Ticket Assigned - Conversation with Joe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 17:09:40 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joe Joe                    Hello           09:02 PM, 14th Feb                     Joe                    Still the item not ready ?           09:02 PM, 14th Feb                   Mohammed                   Good evening Joe, Thank you for contacting us. I'm Tawfik. I'll be happy to help you           09:03 PM, 14th Feb                     Joe                    Pls check with my item           09:03 PM, 14th Feb                   Mohammed                   Please allow me a moment to check this for you.           09:03 PM, 14th Feb                     Joe                    It was expected to receive today           09:03 PM, 14th Feb                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:04 PM, 14th Feb                   Mohammed                   We sincerely apologize for any inc
 onvenience caused,           09:04 PM, 14th Feb                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to check with the store and make your order ready for the collection ASAP           09:04 PM, 14th Feb                   Mohammed                   Do you have any other inquiries that we can help with?           09:06 PM, 14th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:09 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5712112