Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 10:10:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Reminder </div>
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<div>On Sun, 12 Feb 2023 at 11:10 AM Ahmed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Reminder </div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Feb 2023 at 6:54 PM Ahmed Mahmoud &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Yes, please proceed.</div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Feb 2023 at 6:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ahmed,<br><br>Thank you for contacting us.<br><br>Accept our apologies for the inconvenience caused. This is not the experience we want our customers to have when they shop with us. <br><br>Please consider this a rare exception. Whenever a customer places an order, it goes through the quality check process. Our quality check professionals always check if the items are in good shape and quality or not. </div>
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<br>As a token of apology, we wish to offer you a voucher worth 50 AED. In case you agree with this please send us again and confirm the same so we can do the needful as soon as possible.<br><br>We apologize once again for this inconvenience and thank you for your patience​.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664909