Subject: Ticket Assigned - Conversation with Indu Jaanvi Jatwani=0ALittle Minds
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 17:13:16 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Indu Jaanvi Jatwani
Little Minds Indu Jaanvi Jatwani
Little Minds                    Hello           08:45 PM, 12th Feb                   Mohammed                   Good evening Dear customer, Thank you for contacting us. I'm Tawfik. How may I help you?           08:50 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Hi, I’m checking on my order number 9414148176           08:51 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Why has it not been delivered?           08:51 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Any idea on its status??           08:51 PM, 12th Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:54 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Ok           08:54 PM, 12th Feb                   Mohammed                   Could you please confirm if this is your correct mobile number +971552230820?           08:54 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Yes           08:55 PM, 12th Feb                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:57 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    I am being told the same since morning           08:57 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    It’s night now           08:57 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    How early is your ASAP?           08:57 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Can I get them today by any chance?           08:57 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Can you tell me where exactly are the items?           08:58 PM, 12th Feb                   Mohammed                   We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.           08:59 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    I hope they do.. nobody has been getting in touch with me regarding my issue..           09:01 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    I’ll just wait now I guess           09:01 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Can you tell me one thing           09:01 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Is there any store that is providing all the items that I have ordered?           09:02 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Since u aren’t delivering, atleast I can go run tomorrow morning and go collect them myself..           09:02 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Because I have my own commitments to my customers based on the items I ordered from you..           09:03 PM, 12th Feb                   Mohammed                   We sincerely apologize for any inconvenience caused however, we will do our best to sort this out soon enough           09:05 PM, 12th Feb                   Mohammed                   We appreciate your patience.           09:05 PM, 12th Feb                   Mohammed                   Do you have any other inquiries that we can help with?           09:06 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Is there any store that is providing all the items that I have ordered?           09:06 PM, 12th Feb                   Mohammed                   We will check the availability of the items on the stores and get back to you via your email address [email-masked]           09:08 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Ok           09:08 PM, 12th Feb                   Mohammed                   Do you have any other inquiries that we can help with?           09:12 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    No that’s it           09:12 PM, 12th Feb                     Indu Jaanvi Jatwani
Little Minds                    Thank you           09:12 PM, 12th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           09:12 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5702017