Subject: Ticket Assigned - Conversation with Safwan Ali
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 22:14:42 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safwan Ali Safwan Ali                    Hello           01:56 AM, 12th Feb                     Safwan Ali                    My name is safwan ali           01:56 AM, 12th Feb                     Safwan Ali                    Its been a long time iam checking for place an order and the flash sale will be end soon           01:56 AM, 12th Feb                     Safwan Ali                    But no payment methods where working           01:57 AM, 12th Feb                     Safwan Ali                    I tried more than 20 times           01:57 AM, 12th Feb                     Safwan Ali                    You guys cheking your back up           01:57 AM, 12th Feb                     Safwan Ali                    No i loss my offer           01:57 AM, 12th Feb                   Mohammed                   Hi Safwan , Good evening, Thank you for contactin
 g Max. I'm Tawfik. I will be happy to help you.           01:59 AM, 12th Feb                     Safwan Ali                    What is your reply for this           01:59 AM, 12th Feb                     Safwan Ali                    Not any payment method is working           01:59 AM, 12th Feb                     Safwan Ali                    I wasted 2 hr in this only           02:00 AM, 12th Feb                   Mohammed                   Can you please share yourregistered email address?           02:00 AM, 12th Feb                     Safwan Ali                    [email-masked]           02:00 AM, 12th Feb                     Safwan Ali                    Full bug in order placing           02:01 AM, 12th Feb                     Safwan Ali                    How you guys can make our time for noting           02:01 AM, 12th Feb                     Safwan Ali                    I tried from my both phones           02:01 AM, 12th Feb                     Safwan Ali     
                All same           02:01 AM, 12th Feb                     Safwan Ali                    I need the whole product as same in my cart at same price           02:02 AM, 12th Feb                   Mohammed                   Please try to change the payment mode using your card or tabby           02:02 AM, 12th Feb                     Safwan Ali                    I tried tabby card ,cod           02:02 AM, 12th Feb                     Safwan Ali                    Not even any payment method is working           02:02 AM, 12th Feb                     Safwan Ali                    Why tabby is not working           02:02 AM, 12th Feb                     Safwan Ali                    Ok then i tried cash on delivery           02:02 AM, 12th Feb                     Safwan Ali                    Then i tried card payment           02:03 AM, 12th Feb                     Safwan Ali                    Whole payment sucks           02:03 AM, 12th Feb                   Mohammed   
                 We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.  If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version. - System version           02:04 AM, 12th Feb                   Mohammed                   -Screenshot           02:04 AM, 12th Feb                     Safwan Ali                    I tried from my 2 phone brother           02:05 AM, 12th Feb                     Safwan Ali                    And the flash sale is over           02:05 AM, 12th Feb                     Safwan Ali                    How can i get the same offer           02:05 AM, 12th Feb                     Safwan Ali                    [email-masked]           02:06 AM, 12th Feb          
            Safwan Ali                    UAE           02:06 AM, 12th Feb                     Safwan Ali                    I PHONE 14 pro           02:06 AM, 12th Feb                     Safwan Ali                             02:07 AM, 12th Feb                     Safwan Ali                    Latest version of max           02:07 AM, 12th Feb                   Mohammed                   We sincerely apologize for the issue you are facing but the offers change periodically over all products ,there is an offer will come soon           02:07 AM, 12th Feb                     Safwan Ali                    Sort out my issue           02:07 AM, 12th Feb                     Safwan Ali                    I need the item urgently           02:07 AM, 12th Feb                     Safwan Ali                    When           02:07 AM, 12th Feb                   Mohammed                   Please share screenshot for the erro  ?           02:08 AM, 12th Feb                     Safwan Ali        
             How can i place the order now the price increase now           02:08 AM, 12th Feb                     Safwan Ali                    After proceeding the payment it will be come again to check out page           02:08 AM, 12th Feb                     Safwan Ali                    Many times i tried           02:09 AM, 12th Feb                     Safwan Ali                    I add 250 aed items and add 50 aed coupen           02:10 AM, 12th Feb                     Safwan Ali                    I need the offer back or coupen           02:10 AM, 12th Feb                     Safwan Ali                    You can check how many times i tried to place the order           02:10 AM, 12th Feb                     Safwan Ali                             02:10 AM, 12th Feb                     Safwan Ali                    Now the total is 261 i have to loss 60 aed for your bug           02:11 AM, 12th Feb                   Mohammed                   Thank you for sharing the detail
 s we will escalate your issue to the technical issue to fix it asap           02:11 AM, 12th Feb                   Mohammed                   Do you have any another inquiry can i help you with ?           02:12 AM, 12th Feb                     Safwan Ali                    Now its very pathetic experience from max           02:13 AM, 12th Feb                   Mohammed                   we will do the needful           02:14 AM, 12th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           02:14 AM, 12th Feb                     Safwan Ali                    I dint made the shoping i only tried and waste my 3-4 hr           02:14 AM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5698181