Subject: New Reply Received - Broken item
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 15:20:19 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Broken item  Ticket comment <div>What’s the update? <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 8 Feb 2023, at 4:13 PM, Komal Patel &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">What’s the update on my refund? <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 7 Feb 2023, at 12:50 PM, Komal Patel &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Wahts the update on my refund???<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 6 Feb 2023, at 9:14 AM, Komal Patel &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">When will I get my money back as I need to place another order<div><br></div>
<div>This slow service really worries me <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 5 Feb 2023, at 3:47 PM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Komal,<br>
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<div>We apologize for the inconvenience caused to you.</div>
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<div>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div>Our team is working on your issue, and we will get back to you as soon as possible. Please allow us some time to work and get this issue fixed for you. </div>
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<div>We would really appreciate your patience and understanding here.</div>
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<div>Please feel free to get in touch if you need further assistance.</div>
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<span dir="ltr" style="background-color: initial; font-family: inherit; font-size: inherit"></span>Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Home Centre </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5531213