Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 08:05:08 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
<div dir="auto">Dear Max team,</div>
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<div dir="auto">Please confirm when the pick up will be arranged as I need the amount to be credited back to my account as soon as possible.</div>
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<div dir="auto">There is already a 2 week delay on this return collection which is quite odd since based on my previous purchases and returns, the response was much quicker.</div>
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<div dir="auto">Please advise asap.</div>
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<div dir="auto">Best,</div>
<div dir="auto">Reshmi Ashish</div>
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<div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 11 Feb 2023 at 1:28 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Reshmi ,<br><br>Thank you for reaching out to us.<br><br>Really sorry if we took longer than usual to respond to you.<br><br>Our team is working to solve your problem and will reply to you as soon as possible.<br><br>We appreciate your patience and understanding<br><br>Thank you for shopping with us and have a great day! Stay Safe!<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div></div>
</div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from iPhone</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5685265