Subject: New Reply Received - Defected product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 03:39:21 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Defected product  Ticket comment <div dir="auto">Hi Centrepoint<div dir="auto"><br></div>
<div dir="auto">Thank you for your reply and prompt response. Actually I couldn't update you that I went to your store and got it changed from there. </div>
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<div dir="auto">Now there is no need to send anyone for return. Thanks again for this exceptional service.</div>
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<div dir="auto">Regards</div>
<div dir="auto"><br></div>
<div dir="auto">Shoaib Riaz </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Feb 8, 2023, 1:47 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Shoaib ,<br><br>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Thank you for contacting us.<br><br>Accept our full apologies for the inconvenience caused to you.</div>
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<div dir="ltr">As well, we would like to inform you that a return request has been created for the product from the order No.  dated 2/8/23 and the item will be received by the transport partner LMG within 3 to 5 working days .<br><br>You can also track the return request via the link <a href="https://tracking.shipadelivery.com/?bc=SD009859536" rel="noreferrer" target="_blank">https://tracking.shipadelivery.com/?bc=SD009859536</a>
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<div dir="ltr">Knowing that you will be contacted via your contact number 55003151 before collecting the product. We kindly ask you to keep it active so that we can collect your return as soon as possible.<br><br>And in case you have faced any issue with collection process, we kindly ask you to re-contact with us so that we can assist you to the fullest.<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any questions!<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5680135