Subject: Ticket Assigned - Conversation with Queen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 21:24:55 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Queen Queen                    Hi           01:13 AM, 08th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:13 AM, 08th Feb                   Centrepoint UAE whatsapp bot                    Hello Queen , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:13 AM, 08th Feb                     Queen                    1           01:13 AM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:13 AM, 08th Feb                     Queen                    9413612374           01:13 AM, 08th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM477073572    You can also easily track your order from My Account > Order History.             01:13 AM, 08th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:13 AM, 08th Feb                     Queen                    2           01:14 AM, 08th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:14 AM, 08th Feb                     Queen                    1           01:14 AM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:14 AM, 08th Feb                     Queen                    [email-masked]           01:14 AM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:14 AM, 08th Feb                   Mohammed                   Hi Queen , Good evening, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           01:17 AM, 08th Feb                     Queen                    Hi           01:17 AM, 08th Feb                     Queen                    Kindly check my Oder           01:17 AM, 08th Feb                     Queen                    Just want to confirm           01:18 AM, 08th Feb                     Queen                    Today can collect my item or not ?           01:18 AM, 08th Feb                     Queen                    Check exact date please           01:18 AM, 08th Feb                     Queen                    It’s not showing in your application           01:18 AM, 08th Feb                     Queen                    No delivery date over there           01:19 AM, 08th Feb                     Queen                    9413642691   9413612374           01:19 AM, 08th Feb                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:20 AM, 08th Feb                     Queen                    Sure           01:20 AM, 08th Feb                   Mohammed                   We apologize for the inconvenience caused.we will escalate your issue to the warehouse to ship your orders to the collection point asap and you will receive message           01:21 AM, 08th Feb                   Mohammed                   Do you have any another inquiry can i help you with ?           01:21 AM, 08th Feb                     Queen                    Till today evening I have a flight           01:22 AM, 08th Feb                     Queen                    That’s why want to confirm           01:22 AM, 08th Feb                   Mohammed                   we will don the needful  asap           01:22 AM, 08th Feb                     Queen                    If it’s possible for today or not           01:22 AM, 08th Feb                   Mohammed                   We will ask the warehouse to make your order ready on 08-02-2023           01:23 AM, 08th Feb                     Queen                    Thankyou           01:23 AM, 08th Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:24 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5681715