Subject: Ticket Assigned - Conversation with adcb
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 20:14:19 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adcb adcb                    Hi           11:59 PM, 03rd Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:59 PM, 03rd Feb                   MAX UAE whatsapp bot                    Hello Adcb , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:00 AM, 04rd Feb                     adcb                    1           12:00 AM, 04rd Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:00 AM, 04rd Feb                     adcb                    9412998848           12:00 AM, 04rd Feb                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020223002146    You can also easily track your order from My Account > Order History.             12:00 AM, 04rd Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:00 AM, 04rd Feb                     adcb                    2           12:00 AM, 04rd Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:00 AM, 04rd Feb                     adcb                    1           12:00 AM, 04rd Feb                   MAX UAE whatsapp bot                   Please enter your email address           12:00 AM, 04rd Feb                     adcb                    [email-masked]           12:01 AM, 04rd Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:01 AM, 04rd Feb                   Mohammed                   Hi Adcb, Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           12:02 AM, 04rd Feb                     adcb                    This My Three Order 1#   9412998848 2#   9413061849 3#   9412232793 One is many days aago .. Message coming your order for out for delivery...2 time but same three order not come to me...why???? Delivery service to much bad           12:03 AM, 04rd Feb                   Mohammed                   Could you please confirm if this is your correct mobile number +971545236641?           12:05 AM, 04rd Feb                     adcb                    Yes           12:05 AM, 04rd Feb                   Mohammed                   Please provide us with your full address           12:05 AM, 04rd Feb                     adcb                    Check           12:05 AM, 04rd Feb                     adcb                    My full address is Sharjah industrial area 2 36 Street Near Al maghmour supermarket here no building Then come on location call me.. And any delivery men one time call me i sand to him correct location           12:07 AM, 04rd Feb                     adcb                    https://maps.google.com/maps?q=25.3126288,55.3993154           12:08 AM, 04rd Feb                     adcb                    My current location           12:08 AM, 04rd Feb                   Mohammed                   We sincerely apologize for any inconvenience caused,           12:09 AM, 04rd Feb                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           12:09 AM, 04rd Feb                     adcb                    Sir Please... make today morning deliver           12:09 AM, 04rd Feb                   Mohammed                   We will do our best to deliver your order soon enough, We appreciate your patience.           12:11 AM, 04rd Feb                     adcb                    Ok sir thank you so much ?           12:11 AM, 04rd Feb                   Mohammed                   Do you have any other inquiries that we can help with?           12:11 AM, 04rd Feb                     adcb                    No sir           12:12 AM, 04rd Feb                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           12:13 AM, 04rd Feb                     adcb                    ?           12:14 AM, 04rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664304