Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 08:06:52 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="ltr">
<div dir="ltr">Good morning,<div><br></div>
<div>Is there any update on this issue?</div>
<div>I keep receiving emails saying that my return has been cancelled.</div>
<div>The item was already returned on Jan 24th so it's impossible for me to cancel the return, even if I wanted to.<br>
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<div>Please provide feedback.</div>
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<div>Thank you,</div>
<div>Manuela Macaluso</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 31 Jan 2023 at 22:22, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Manuela,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and to check and process the refund ASAP.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Thank you,</div>
<div dir="ltr">Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5647305