Subject: Note Added - [#5631330] Fwd: Your order number 9588969192 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 05:27:14 +0000

Hi ,    Abhineshwaran S added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5631330    Subject:  Fwd: Your order number 9588969192 is ready for collection   Requester: Bahulvinod    Note Content:   <div class="WordSection1">
<div class="MsoNormal">
<a id="OWAAM570698785C674F8EAA8A68A8A7B14B6F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Dhirendra Kaushik</span></a> ++</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Regards<br>
Abhineshwaran.S</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> 30 January 2023 15:48<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;; Abhineshwaran S &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5631330] - Fwd: Your order number 9588969192 is ready for collection</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
Problem Statement: Return/Replacement<br>
Order Date: Oct 4, 2022<br>
Order ID: 9588969192<br>
Store ID: Shoexpress21459<br>
Assistance Required: Need Urgent Assistance<br>
<br>
Issue Description: Customer placed the order on Oct 4, 2022 and customer is reporting that "I am writing to bring to your attention a problem I have encountered with a purchase I made on your website".<br>
<br>
"I purchased a pair of shoes on October  and have only worn them a few times. However, I have now noticed that the shoes have become damaged and are no longer fit for use".<br>
<br>
"I am extremely disappointed with the quality of these shoes and would like to request a refund or replacement. I have included a photo of the damage for your reference". Now customer is asking for the return/replacement, kindly look into it ado needful.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5631330:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010726397'>GoDrLoLqt9MOLSSGxmfZ2qcrM7nXqKUxvg.jpg</a>