Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 18:20:49 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Delivery planning is extreamly pathetic. Promised delivery on 30th Jan, but the material not delivered. Called customer care @9PM... he assured delivery before 10:30PM. 

@9:30 PM got an SMS saying its been rescheduled. As per the tracking, the material was out for delivery from 10:30AM....

Materials are ordered with a plan... if you cant deliver, dont promise customer.

Sure we will not order anything.... also will pass the message to whom ever we know, so that they dont get cheated as well. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645754