Subject: Ticket Assigned - Conversation with * * * *
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 17:12:45 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with * * * * * * * *                    2           08:44 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:44 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello * * * * , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:44 PM, 30th Jan                     * * * *                    1           08:44 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:44 PM, 30th Jan                     * * * *                    9412255090           08:44 PM, 30th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM521915582    You can also easily track your order from My Account > Order History.             08:44 PM, 30th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:44 PM, 30th Jan                     * * * *                    2           08:44 PM, 30th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:44 PM, 30th Jan                     * * * *                    1           08:44 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your email address           08:44 PM, 30th Jan                     * * * *                    [email-masked]           08:44 PM, 30th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:44 PM, 30th Jan                     * * * *                    K           08:45 PM, 30th Jan                   Mohammed                   Dear customer, Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           08:51 PM, 30th Jan                     * * * *                    9412255090           08:51 PM, 30th Jan                     * * * *                    Pls update the status           08:51 PM, 30th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:54 PM, 30th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971557706061?           08:55 PM, 30th Jan                     * * * *                    K           08:55 PM, 30th Jan                     * * * *                    Yes           08:55 PM, 30th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           08:55 PM, 30th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:56 PM, 30th Jan                     * * * *                    K           08:56 PM, 30th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:00 PM, 30th Jan                     * * * *                    When will I get it??           09:04 PM, 30th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           09:04 PM, 30th Jan                     * * * *                    I need to get tomorrow           09:04 PM, 30th Jan                   Mohammed                   We will get back to you soon enough, We appreciate your patience.           09:05 PM, 30th Jan                     * * * *                    Okay           09:07 PM, 30th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:10 PM, 30th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           09:12 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645510