Subject: Ticket Assigned - Conversation with Rachana Tuppad
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 17:07:22 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rachana Tuppad Rachana Tuppad                    Hello           08:45 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:45 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello Rachana Tuppad , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:45 PM, 30th Jan                     Rachana Tuppad                    1           08:45 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:45 PM, 30th Jan                     Rachana Tuppad                    9412397610           08:46 PM, 30th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012923001680    You can also easily track your order from My Account > Order History.             08:46 PM, 30th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:46 PM, 30th Jan                     Rachana Tuppad                    2           08:46 PM, 30th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:46 PM, 30th Jan                     Rachana Tuppad                    1           08:46 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your email address           08:46 PM, 30th Jan                     Rachana Tuppad                    [email-masked]           08:46 PM, 30th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:46 PM, 30th Jan                   Mohammed                   Hi Rachana, Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           08:51 PM, 30th Jan                     Rachana Tuppad                    I haven’t rcvd my order yet           08:51 PM, 30th Jan                     Rachana Tuppad                    It was supposed to come yesterday           08:52 PM, 30th Jan                     Rachana Tuppad                    9412397610           08:52 PM, 30th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:55 PM, 30th Jan                     Rachana Tuppad                    Ok           08:55 PM, 30th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971521806939?           08:55 PM, 30th Jan                     Rachana Tuppad                    Yeah           08:55 PM, 30th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           08:56 PM, 30th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:57 PM, 30th Jan                     Rachana Tuppad                    Can you tell me when will it get delivered??           08:57 PM, 30th Jan                   Mohammed                   We will get back to you soon enough, We appreciate your patience.           09:01 PM, 30th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:04 PM, 30th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           09:07 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645483