Subject: Ticket Assigned - Conversation with Naveen Goud Bathini
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 16:49:31 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naveen Goud Bathini Naveen Goud Bathini                    Hi           08:28 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:28 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello Naveen Goud Bathini , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:28 PM, 30th Jan                     Naveen Goud Bathini                    1           08:28 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:28 PM, 30th Jan                     Naveen Goud Bathini                    9412410518           08:29 PM, 30th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012923001183    You can also easily track your order from My Account > Order History.             08:29 PM, 30th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:29 PM, 30th Jan                     Naveen Goud Bathini                    2           08:29 PM, 30th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:29 PM, 30th Jan                     Naveen Goud Bathini                    1           08:30 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your email address           08:30 PM, 30th Jan                     Naveen Goud Bathini                    [email-masked]           08:30 PM, 30th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:30 PM, 30th Jan                   Mohammed                   Hi Naveen, Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           08:32 PM, 30th Jan                     Naveen Goud Bathini                    Good evening           08:32 PM, 30th Jan                     Naveen Goud Bathini                    9412410518           08:32 PM, 30th Jan                     Naveen Goud Bathini                    Today also not going to deliver           08:33 PM, 30th Jan                     Naveen Goud Bathini                             08:33 PM, 30th Jan                     Naveen Goud Bathini                    This is second time happening with me           08:33 PM, 30th Jan                     Naveen Goud Bathini                    Last delivery was almost 5 days           08:34 PM, 30th Jan                     Naveen Goud Bathini                    This is also not delivered yesterday and today           08:34 PM, 30th Jan                     Naveen Goud Bathini                    I don’t understand what is happening with your delivery system           08:34 PM, 30th Jan                     Naveen Goud Bathini                    Commitment to customers           08:35 PM, 30th Jan                     Naveen Goud Bathini                    Are you there           08:36 PM, 30th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:36 PM, 30th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971551927853?           08:37 PM, 30th Jan                     Naveen Goud Bathini                    Yes           08:37 PM, 30th Jan                     Naveen Goud Bathini                    No one call me           08:37 PM, 30th Jan                     Naveen Goud Bathini                    Hi, we missed you! We were unable to deliver your order 9412410518 on 2023-01-29 16:59:09, reason: Request for address change. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/W2sEkWM3Ywb Stay Happy!           08:38 PM, 30th Jan                     Naveen Goud Bathini                    This is yesterday evening           08:38 PM, 30th Jan                     Naveen Goud Bathini                    Hi, we missed you! We were unable to deliver your order 9412410518 on 2023-01-30 20:13:59, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/dyeJxgCW0wb Stay Happy!           08:38 PM, 30th Jan                     Naveen Goud Bathini                    This today           08:38 PM, 30th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           08:42 PM, 30th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:42 PM, 30th Jan                     Naveen Goud Bathini                    Please           08:43 PM, 30th Jan                     Naveen Goud Bathini                    Thank you           08:43 PM, 30th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           08:45 PM, 30th Jan                     Naveen Goud Bathini                    No           08:46 PM, 30th Jan                     Naveen Goud Bathini                    Thanks           08:46 PM, 30th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           08:49 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645381