Subject: Ticket Assigned - Conversation with Aswathy
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 18:14:19 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aswathy Aswathy                    1           09:50 PM, 29th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:50 PM, 29th Jan                   MAX UAE whatsapp bot                    Hello Aswathy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:50 PM, 29th Jan                     Aswathy                    1           09:50 PM, 29th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:50 PM, 29th Jan                     Aswathy                    9412341117           09:51 PM, 29th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012923000071    You can also easily track your order from My Account > Order History.             09:51 PM, 29th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:51 PM, 29th Jan                     Aswathy                    2           09:51 PM, 29th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:51 PM, 29th Jan                     Aswathy                    1           09:51 PM, 29th Jan                   MAX UAE whatsapp bot                   Please enter your email address           09:51 PM, 29th Jan                     Aswathy                    [email-masked]           09:52 PM, 29th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:52 PM, 29th Jan                   Mohammed                   Hi Aswathy, Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           09:55 PM, 29th Jan                     Aswathy                    Hi           09:58 PM, 29th Jan                     Aswathy                    Tawfik           09:58 PM, 29th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971589825684?           09:59 PM, 29th Jan                     Aswathy                    Where is my order           09:59 PM, 29th Jan                     Aswathy                    Yes           09:59 PM, 29th Jan                     Aswathy                    I didn’t get any call           10:01 PM, 29th Jan                     Aswathy                    From delivery person           10:01 PM, 29th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:03 PM, 29th Jan                     Aswathy                    It’s gift for someone which I wanted to give to a person tomorrow           10:03 PM, 29th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           10:07 PM, 29th Jan                   Mohammed                   We will do our best to deliver your order soon enough           10:07 PM, 29th Jan                     Aswathy                    Okay           10:08 PM, 29th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:10 PM, 29th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           10:13 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5641257