Subject: Ticket Assigned - Delivery Man/Representative Inpatient
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 16:04:33 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Man/Representative Inpatient ContactedI would like to report an issue of the delivery courier representative, he message me that he will send my parcel but he is inpatient of waiting, they are just sending the parcel according to their available time without prior notification what time they will come. They must also at least wait same as we wait for them when it will delivered for the day. He is asking me if i want the parcel, i waited from 9am then he will message me if he will take the parcel or no, they already message me thru automated message thru whatsup that it will be delivered today why need to ask if he need to take it from the warehouse. They must have it before asking me to send the location. And now he don't want it to deliver I inserted an attachment for the conversation

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640495