Subject: New Reply Received - WRONG PRODUCT DELIVERED- order number is 9411995290- ROMI
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 02:54:45 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  WRONG PRODUCT DELIVERED- order number is 9411995290- ROMI  Ticket comment <div dir="ltr">
<div>Dear Team,</div>
<div><br></div>
<div>Please find the picture of the Wrong Item delivered.</div>
<div>This is not as per the spec/picture shown on the wbeiste and has a different cap/snout also.</div>
<div><br></div>
<div>Thanks and please arrange for collection of the wrong item - please either replace with the correct one or provide refund.</div>
<div><br></div>
<div>ROMI SEBASTIAN</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 26, 2023 at 10:15 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Romi,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the wrong item so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div dir="ltr">
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team.</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010436493'>wrong product pic.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5630375