Subject: New Reply Received - Re: Order confirmed!=0A
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 13:10:51 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: 	Order confirmed!
  Ticket comment <div dir="auto">Dear all<div dir="auto"><br></div>
<div dir="auto">Urgent , nothing refunded till now , if any i need a proof for refund or i will go for consumer rights</div>
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<div dir="auto">Thanks</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Dec 30, 2022 8:20 PM, Max &lt;[email-masked]&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5517792</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Mohamed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount AED 42.74 on 12/18/22 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Thank you,</div>
<div dir="ltr">MAX Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5517792