Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 19:32:59 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/om/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Dear customer , Good evening, Thank you for contacting Centrepoint. I'm Tawfik. How may I help you? Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  Dear customer, I have not received a response from you still, please confirm if we are still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:27 PM, 19th Jan                   Mohammed                   Dear customer , Good evening, Thank you for contacting Centrepoint. I'm Tawfik. How may I help you?           11:28 PM, 19th Jan                     Hello                             11:28 PM, 19th Jan                     Hello                    Please let me know in which store this item is ava           11:28 PM, 19th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our products team to check the availability of this item and update you via your email address [email-masked]           11:30 PM, 19th Jan                     Hello                    Alright           11:30 PM, 19th Jan                     Hello                    Thank you so much           11:31 PM, 19th Jan                     Hello                    Looking forward to receiving an email from your team           11:31 PM, 19th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           11:31 PM, 19th Jan                     Hello                    Nope           11:31 PM, 19th Jan                     Hello                    Thank you           11:32 PM, 19th Jan                     Hello                    Have a great night :)           11:32 PM, 19th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:32 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5607731