Subject: Note Added - [#5576606] tablet not charging
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 18:56:02 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576606    Subject:  tablet not charging   Requester: Jp    Note Content:   <div class="WordSection1">
<div class="MsoNormal">D<span style="font-size:10.0pt">ear Team</span>
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<div class="MsoNormal"><span style="font-size:10.0pt">As an exception, we will process the return post-inspection of the product…
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<div class="MsoNormal"><span style="font-size:10.0pt">Best Regards!</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">M.Hussain</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 18, 2023 4:05 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> support cen &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5576606] - tablet not charging</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regarding the following concern Customer is saying he don't know when he will be coming back and he wont to know the maximum time he can return the product. Kindly advise.<br>
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Customer Name: Jean-Paul d’Offay<br>
Customer Contact Number: +248 253-5510<br>
Customer E-mail Id: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Issue Description: Customer has purchased the item from the store .Customer is reporting that" I bought 2 kids tablet for my 2 nephews as a gift… as you can see it was bought on the 3rd. I arrived back in my country on the 10th and gave it to them and one of
 them is not charging… we did not get the option to test it in the shop".<br>
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Customer is asking for the return as he is not in Dubai. please advise if the 14 day can be extended as the tablet is still in original condition.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 16 Jan at 12:18 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer contact : +248 253-5510</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer is saying he dont know when he will be coming back and he wont to know the maximum time he cab return the product. </span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5576606:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044009737319'>tablet receipt (4).pdf</a>