Subject: Ticket Assigned - Conversation with Malditah Aquh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 18:32:56 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Malditah Aquh Malditah Aquh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi malditah aquh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410765823 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011623003891     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502513538            10:20 PM, 17th Jan                     Malditah Aquh                             10:20 PM, 17th Jan                   Mohammed                   Hi Malditah , Good evening, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           10:21 PM, 17th Jan                     Malditah Aquh                    If they will deliver kindly send a message thru whats app 0502513538 thanks           10:21 PM, 17th Jan                     Malditah Aquh                    Undelivered my orders good evening           10:21 PM, 17th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971502513538?           10:21 PM, 17th Jan                     Malditah Aquh                    My number is problem thats why he will sendessage thru whats app and i order how many times           10:22 PM, 17th Jan                     Malditah Aquh                    Yes thats my number but not working           10:22 PM, 17th Jan                     Malditah Aquh                    Villa 3 St 204 alkhawaneej 2           10:23 PM, 17th Jan                     Malditah Aquh                    I will wait until morning thanks           10:24 PM, 17th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:24 PM, 17th Jan                     Malditah Aquh                    Ok i will wait morning he can send  message thru whats app           10:25 PM, 17th Jan                     Malditah Aquh                    This first time that didnt send message in whats app mot like before           10:26 PM, 17th Jan                   Mohammed                   We will update the same with our courier partner           10:29 PM, 17th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:29 PM, 17th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:32 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5600056