Subject: Ticket Assigned - Conversation with Mohammed Ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 18:20:43 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Ismail Mohammed Ismail                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mohammed ismail Bot:  Hi mohammed ismail, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410649317 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0582452060            10:13 PM, 16th Jan                   Mohammed                   Hi Mohammed , Good evening, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           10:14 PM, 16th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to make your order ready in the store ASAP           10:16 PM, 16th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:17 PM, 16th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:20 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595846