Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 18:09:27 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564252643            10:00 PM, 16th Jan                     Hi                    Thank you           10:01 PM, 16th Jan                   Mohammed                   Dear customer , Good evening, Thank you for contacting Centrepoint. How may I help you?           10:01 PM, 16th Jan                     Hi                    Yes please i want return some item           10:01 PM, 16th Jan                     Hi                    Im wait for fldriver to cam but no body call me           10:02 PM, 16th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971564252643?           10:02 PM, 16th Jan                     Hi                    Yes           10:03 PM, 16th Jan                     Hi                    Order number 9408198000           10:03 PM, 16th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           10:05 PM, 16th Jan                     Hi                    Ok           10:05 PM, 16th Jan                     Hi                    Thank you           10:05 PM, 16th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:07 PM, 16th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:09 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595805