Subject: Ticket Assigned - Conversation with Zain Ul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 20:53:47 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zain Ul Zain Ul                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi zain ul, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410399022 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011423001390     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:43 AM, 16th Jan                   Mohammed                   Hi Zain , Good evening, Thank you for contacting Splash. I'm Tawfik. I will be happy to help you.           12:45 AM, 16th Jan                     Zain Ul                    i am follow-up my delivery u suppose to delivered me today           12:46 AM, 16th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971552776413?           12:46 AM, 16th Jan                     Zain Ul                    no           12:47 AM, 16th Jan                     Zain Ul                    i instruct to you guy pleas update my correct number           12:47 AM, 16th Jan                     Zain Ul                    this is correct number +971 52 776 4130           12:48 AM, 16th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:50 AM, 16th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           12:50 AM, 16th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           12:53 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5591984