Subject: Ticket Assigned - Conversation with Sheik Shamsu
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 17:34:12 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheik Shamsu Sheik Shamsu                    Customer:  0566939142 this my correct Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi sheik shamsu, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409891055 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011123000086     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:10 PM, 11th Jan                   Mohammed                   Hi Sheik , Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           09:14 PM, 11th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971556693914?           09:15 PM, 11th Jan                     Sheik Shamsu                    Sir I didn't get the oder           09:15 PM, 11th Jan                     Sheik Shamsu                    No sir my number is 0566939142           09:16 PM, 11th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:18 PM, 11th Jan                     Sheik Shamsu                    Helo           09:19 PM, 11th Jan                     Sheik Shamsu                    Any one there           09:20 PM, 11th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to update your correct mobile number and deliver your order ASAP           09:22 PM, 11th Jan                     Sheik Shamsu                    May i know when can I get           09:22 PM, 11th Jan                     Sheik Shamsu                    Start Again           09:25 PM, 11th Jan                   Mohammed                   We will change your mobile number first and our courier partner will contact you           09:29 PM, 11th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:31 PM, 11th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           09:33 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5577168