Subject: Ticket Assigned - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 16:27:28 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information I have 3 item in buy one get one promotion 
On Monday 
But instead of getting 6 items I got
Only 3 items https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576870