Subject: New Reply Received - Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 09:58:09 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Hi  Ticket comment <div style="direction: ltr">Hi </div>
<div style="direction: ltr">Thank you for replying</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 9 Jan 2023, at 00:53, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>
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<div>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the wrong item so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5564213