Subject: Ticket Assigned - Conversation with Thushara Lalgi George
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 22:03:33 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Thushara Lalgi George Thushara Lalgi George                    Hi           01:44 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:44 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello Thushara Lalgi George , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:44 AM, 09th Jan                     Thushara Lalgi George                    1           01:44 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:44 AM, 09th Jan                     Thushara Lalgi George                    9409387452           01:44 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010723002963    You can also easily track your order from My Account > Order History.             01:44 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:44 AM, 09th Jan                     Thushara Lalgi George                    No tracking status found           01:45 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:45 AM, 09th Jan                     Thushara Lalgi George                    2           01:45 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:45 AM, 09th Jan                     Thushara Lalgi George                    1           01:45 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:45 AM, 09th Jan                     Thushara Lalgi George                    [email-masked]           01:45 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:45 AM, 09th Jan                   Mohammed                   Hi, Good evening, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           01:46 AM, 09th Jan                     Thushara Lalgi George                    Where?           01:46 AM, 09th Jan                     Thushara Lalgi George                    9409387452           01:46 AM, 09th Jan                     Thushara Lalgi George                    Order status           01:46 AM, 09th Jan                     Thushara Lalgi George                    Did not deliver to me?           01:47 AM, 09th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971524737714?           01:47 AM, 09th Jan                     Thushara Lalgi George                    Yes           01:47 AM, 09th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           01:47 AM, 09th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           01:47 AM, 09th Jan                     Thushara Lalgi George                    Ok           01:47 AM, 09th Jan                     Thushara Lalgi George                    Tomorrow itself           01:47 AM, 09th Jan                     Thushara Lalgi George                    ?????           01:49 AM, 09th Jan                   Mohammed                   We will do our best to deliver your order to you soon enough, We appreciate your patience.           01:50 AM, 09th Jan                     Thushara Lalgi George                    Tracking not found           01:52 AM, 09th Jan                   Mohammed                   You can track your order from the link https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC02241000381&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           01:57 AM, 09th Jan                   Mohammed                   And the tracking number is FP010723002963           01:57 AM, 09th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           01:59 AM, 09th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:02 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5564664