Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 21:37:46 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I was supposed to collect my order today but itsnt ready yeat and its the EID tomorrow and i really need them!!!!           01:25 AM, 06th Jan                     User                             01:27 AM, 06th Jan                     User                    This is the order           01:27 AM, 06th Jan                   Mohammed                   Hi Dear , Good night, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           01:27 AM, 06th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:27 AM, 06th Jan                     User                    Okay           01:27 AM, 06th Jan                     User                    i need it tomorow urgently           01:27 AM, 06th Jan                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           01:30 AM, 06th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           01:30 AM, 06th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to check with the store and get your order ready ASAP           01:31 AM, 06th Jan                     User                    I need it by tomorrow, its the christmas eve and i need the order tomorrow           01:32 AM, 06th Jan                   Mohammed                   We will do our best soon enough           01:34 AM, 06th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           01:35 AM, 06th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           01:37 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5553382