Subject: Ticket Assigned - Conversation with زينة النومس
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 20:29:49 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with زينة النومس زينة النومس                    1           12:20 AM, 05th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:20 AM, 05th Jan                   MAX KW Whatsapp BOT                    Hello زينة النومس , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:20 AM, 05th Jan                     زينة النومس                    1           12:20 AM, 05th Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           12:20 AM, 05th Jan                     زينة النومس                    8408797282           12:20 AM, 05th Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0104231000921    You can also easily track your order from My Account > Order History.             12:20 AM, 05th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:20 AM, 05th Jan                     زينة النومس                    2           12:20 AM, 05th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:20 AM, 05th Jan                     زينة النومس                    1           12:21 AM, 05th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           12:21 AM, 05th Jan                     زينة النومس                    [email-masked]           12:21 AM, 05th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           12:21 AM, 05th Jan                     زينة النومس                    You never called!!!!           12:21 AM, 05th Jan                     زينة النومس                    And it was supposed to come because 7           12:21 AM, 05th Jan                     زينة النومس                    ????           12:21 AM, 05th Jan                     زينة النومس                    No one called!!!!           12:22 AM, 05th Jan                   Mohammed                   Hi Zaina , Good night, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           12:24 AM, 05th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:24 AM, 05th Jan                     زينة النومس                    U never called           12:24 AM, 05th Jan                     زينة النومس                    It was supposed to come and I also called the call center and they said it will come???           12:25 AM, 05th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +96556533320?           12:25 AM, 05th Jan                     زينة النومس                    Yes           12:26 AM, 05th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           12:26 AM, 05th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           12:26 AM, 05th Jan                     زينة النومس                    Thank you           12:27 AM, 05th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           12:27 AM, 05th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with MAX.  Have a wonderful day.           12:29 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548617