Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 19:05:08 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           10:45 PM, 04th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:45 PM, 04th Jan                   MAX UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:45 PM, 04th Jan                     ?                    1           10:45 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           10:45 PM, 04th Jan                     ?                    9408566988           10:45 PM, 04th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323000524    You can also easily track your order from My Account > Order History.             10:45 PM, 04th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:45 PM, 04th Jan                     ?                    Hi, we missed you! We were unable to deliver your order 9408566988 on 2023-01-04 22:26:27, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/PxCr4oOWjwb Stay Happy!           10:45 PM, 04th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:45 PM, 04th Jan                     ?                    2           10:46 PM, 04th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:46 PM, 04th Jan                     ?                    1           10:46 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your email address           10:46 PM, 04th Jan                     ?                    [email-masked]           10:46 PM, 04th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:46 PM, 04th Jan                   Mohammed                   Hi Dear ,Good night, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           10:48 PM, 04th Jan                     ?                    Hi, we missed you! We were unable to deliver your order 9408566988 on 2023-01-04 22:26:27, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/PxCr4oOWjwb Stay Happy!           10:49 PM, 04th Jan                     ?                    I just got this msg           10:49 PM, 04th Jan                     ?                    What nonsense is this           10:49 PM, 04th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           10:53 PM, 04th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:53 PM, 04th Jan                     ?                    This is not acceptable at all           10:54 PM, 04th Jan                     ?                    I mentioned that I have a flight tomorrow           10:54 PM, 04th Jan                     ?                    I made a big mistake by shipping from u guys           10:54 PM, 04th Jan                     ?                    Shopping *           10:54 PM, 04th Jan                   Mohammed                   We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.           11:00 PM, 04th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           11:02 PM, 04th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           11:04 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548441