Subject: Ticket Assigned - Conversation with Fayzan Hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 19:00:01 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fayzan Hussain Fayzan Hussain                    Hello           10:25 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:25 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Hello Fayzan Hussain , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:25 PM, 04th Jan                     Fayzan Hussain                    1           10:25 PM, 04th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:25 PM, 04th Jan                     Fayzan Hussain                    9408587888           10:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323001847    You can also easily track your order from My Account > Order History.             10:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:26 PM, 04th Jan                     Fayzan Hussain                    2           10:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:26 PM, 04th Jan                     Fayzan Hussain                    1           10:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:26 PM, 04th Jan                     Fayzan Hussain                    [email-masked]           10:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:26 PM, 04th Jan                   Mohammed                   Hi Fayzan ,Good night, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           10:28 PM, 04th Jan                     Fayzan Hussain                    9408587888           10:28 PM, 04th Jan                     Fayzan Hussain                    Where's my order           10:28 PM, 04th Jan                     Fayzan Hussain                    In evening your agent said they'll deliver before 11pm           10:29 PM, 04th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:30 PM, 04th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971555886601?           10:31 PM, 04th Jan                     Fayzan Hussain                    Yes           10:31 PM, 04th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:32 PM, 04th Jan                     Fayzan Hussain                    Tomorrow is the 4th day since i ordered           10:32 PM, 04th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           10:33 PM, 04th Jan                   Mohammed                   We will do our best to deliver your order to you soon enough           10:33 PM, 04th Jan                     Fayzan Hussain                    What time           10:33 PM, 04th Jan                     Fayzan Hussain                    This is ridiculous           10:34 PM, 04th Jan                   Mohammed                   We will check with the courier partner and take the necessary action           10:36 PM, 04th Jan                   Mohammed                   We request you to please allow us some time so we can work on this and do the needful.           10:36 PM, 04th Jan                     Fayzan Hussain                    I need it at the earliest in the morning           10:38 PM, 04th Jan                     Fayzan Hussain                    I have a flight by 11.30am           10:38 PM, 04th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           10:44 PM, 04th Jan                   Mohammed                   We will do our best to deliver your order to you soon enough, We appreciate your patience.           10:45 PM, 04th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:47 PM, 04th Jan                     Fayzan Hussain                    Sorry is not ok           10:48 PM, 04th Jan                     Fayzan Hussain                    I need the deliver by morning latest           10:48 PM, 04th Jan                   Mohammed                   Our team will contact you to sort this out ASAP           10:53 PM, 04th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:57 PM, 04th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:59 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548426