Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 18:12:26 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408141255 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509561122            09:34 PM, 04th Jan                     Hi                    Hi           09:34 PM, 04th Jan                     Hi                    I had placed an order and it's estimated date of delivery was 2nd Jan. Now it's going to be 5th and I have still not received my order. I have a party and that's why I ordered this t-shirt           09:36 PM, 04th Jan                     Hi                    Yesterday I raised a complaint           09:36 PM, 04th Jan                     Hi                    Today I have been following up           09:36 PM, 04th Jan                     Hi                    Still no feedback           09:36 PM, 04th Jan                     Hi                    Hi           09:37 PM, 04th Jan                     Hi                    Hi           09:38 PM, 04th Jan                     Hi                    Hi           09:38 PM, 04th Jan                     Hi                    Hi           09:40 PM, 04th Jan                     Hi                    Hi           09:40 PM, 04th Jan                     Hi                    Hi           09:40 PM, 04th Jan                     Hi                    Hi           09:41 PM, 04th Jan                     Hi                             09:41 PM, 04th Jan                     Hi                    Hi           09:46 PM, 04th Jan                     Hi                    Hi           09:46 PM, 04th Jan                   Mohammed                   Hi Dear ,Good night, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:55 PM, 04th Jan                     Hi                    Start Again           09:57 PM, 04th Jan                     Hi                    Hi           09:57 PM, 04th Jan                     Hi                    Hi           09:58 PM, 04th Jan                     Hi                    Are you still there           09:58 PM, 04th Jan                     Hi                    Hi           09:59 PM, 04th Jan                     Hi                    Start Again           09:59 PM, 04th Jan                     Hi                    Hi           09:59 PM, 04th Jan                     Hi                    Hi           09:59 PM, 04th Jan                     Hi                    Hi           09:59 PM, 04th Jan                     Hi                    Hi.           09:59 PM, 04th Jan                     Hi                    Start Again           10:00 PM, 04th Jan                     Hi                    Hi           10:01 PM, 04th Jan                     Hi                    Hi           10:02 PM, 04th Jan                     Hi                    Hi           10:02 PM, 04th Jan                     Hi                    Hi           10:02 PM, 04th Jan                     Hi                    Hi           10:02 PM, 04th Jan                     Hi                    Hi.           10:02 PM, 04th Jan                     Hi                    Hi.hi           10:02 PM, 04th Jan                     Hi                    Start Again           10:02 PM, 04th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused, and sorry for the late reply           10:05 PM, 04th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:05 PM, 04th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:07 PM, 04th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:09 PM, 04th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:12 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548260