Subject: Ticket Assigned - Conversation with Giennah. :)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 17:26:50 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Giennah. :) Giennah. :)                    Hi           09:03 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:03 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Hello Giennah. :) , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:03 PM, 04th Jan                     Giennah. :)                    6           09:04 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Hi Giennah. :) , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:04 PM, 04th Jan                     Giennah. :)                    6           09:04 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:04 PM, 04th Jan                     Giennah. :)                    1           09:04 PM, 04th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           09:04 PM, 04th Jan                     Giennah. :)                    [email-masked]           09:05 PM, 04th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:05 PM, 04th Jan                   Mohammed                   Hi Giennah, Good night, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:07 PM, 04th Jan                     Giennah. :)                    Until wat time the delivery?           09:08 PM, 04th Jan                     Giennah. :)                    Its already shipped since afternoon until now its not yet arrived           09:09 PM, 04th Jan                   Mohammed                   Could you please share your order number so that I can assist you further?           09:10 PM, 04th Jan                     Giennah. :)                    8408789670           09:10 PM, 04th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:13 PM, 04th Jan                     Giennah. :)                    I try to track it but cannot track it           09:13 PM, 04th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +96555023957?           09:14 PM, 04th Jan                     Giennah. :)                    Yes           09:15 PM, 04th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:18 PM, 04th Jan                     Giennah. :)                    Is gonna deliver today?           09:19 PM, 04th Jan                   Mohammed                   We will get back to you soon enough, We appreciate your patience.           09:21 PM, 04th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:24 PM, 04th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:26 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548059