Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 17:15:43 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    No delivery today           08:53 PM, 04th Jan                     User                    I can’t reach anyone           08:53 PM, 04th Jan                     User                    No one called           08:54 PM, 04th Jan                   Mohammed                   Hi Dear, Good night, Thank you for contacting Homecentre. I'm Tawfik. I will be happy to help you.           08:54 PM, 04th Jan                     User                    hi please assist me with this delivery that supposed to be today at 7           08:54 PM, 04th Jan                     User                    my mobile 99800306           08:55 PM, 04th Jan                     User                    kinndly inform me about the status of my order and delivery because I can’t reach anyone           08:56 PM, 04th Jan                     User                    Hi tawfik any info?!           08:57 PM, 04th Jan                   Mohammed                   Could you please share your order number so that I can assist you further?           08:58 PM, 04th Jan                     User                    Yes           08:59 PM, 04th Jan                     User                             09:01 PM, 04th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:01 PM, 04th Jan                     User                    Sure           09:01 PM, 04th Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +96599800306?           09:02 PM, 04th Jan                     User                    Yes           09:03 PM, 04th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:05 PM, 04th Jan                     User                    i need to know if they will deliver today or tomorrow           09:06 PM, 04th Jan                     User                    Because no one informed me about any time change           09:06 PM, 04th Jan                     User                    Do you mean today or tomorrow?           09:07 PM, 04th Jan                     User                    ?           09:09 PM, 04th Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:10 PM, 04th Jan                   Mohammed                   We will check with our team and get back to you via your email address ASAP           09:11 PM, 04th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:13 PM, 04th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Homecentre  Have a wonderful day.           09:15 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548017