Subject: Ticket Assigned - Conversation with Shakir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 19:47:48 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shakir Shakir                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  shakir Bot:  Hi shakir, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407827393 Bot:   It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501482917            11:40 PM, 03rd Jan                     Shakir                    Haii           11:40 PM, 03rd Jan                     Shakir                    Where is my ordee its been long           11:42 PM, 03rd Jan                     Shakir                    9407827393           11:42 PM, 03rd Jan                   Mohammed                   Hi Shakir, Thank you for contacting Babyshop. I'm Tawfik. I will be happy to help you.           11:42 PM, 03rd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:42 PM, 03rd Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           11:44 PM, 03rd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           11:44 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           11:45 PM, 03rd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:47 PM, 03rd Jan                     Shakir                    Hi           11:47 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5543704